MuonicodeFrequently asked questions
Quick answers for businesses that want to resell with Muonicode.
What is Muonicode?
Muonicode is a wholesale platform that supplies digital activation codes to approved resellers. It is operated by Muicon Limited, a company registered in Hong Kong.
How do I get an agent account?
Agent accounts are issued to approved partners. Send the agent application and our team will review it. There is no public sign-up.
Can individual buyers purchase from Muonicode?
No. Muonicode serves approved agents only. The catalog and prices are available after login.
What currency are prices in?
All prices are in US dollars (USD) and are shown after you sign in.
How does payment work?
After you check out, your order page shows the payment instructions and a time limit. Our team confirms the payment, and your codes are delivered as soon as it is confirmed.
How long do I have to pay?
Codes are reserved for 10 minutes. If payment is not confirmed in that time, the order is cancelled automatically and the codes return to stock. You can have one unpaid order at a time.
How do I receive my codes?
They appear on the order page of your account once payment is confirmed. You can copy them or download a text file.
Do you offer refunds or replacements?
No. Activation codes are digital goods, and all sales are final once the order is paid and the codes are delivered. Please check the product details before you order. The Terms of Service explain the full policy.
Is there a minimum order or volume pricing?
For minimum order quantities and volume pricing, please contact us at contact@muonic.ltd.
Is my data safe?
Passwords are stored as one-way hashes, activation codes are encrypted at rest and all connections use HTTPS. Our Privacy Policy gives the details.
How can I contact Muonicode?
Email us at contact@muonic.ltd.