Terms of Service

1Who may use the Site

The Site is open to approved agents only. Accounts are created by us; there is no public registration. An account is personal to the agent it was issued to and may not be shared, sold or transferred.

We may approve, refuse, suspend or close an account at any time, for example when these terms are broken or when an account is inactive.

2Your account

You must keep your username, password and any access code confidential and tell us at once if you think they have been exposed. You are responsible for everything done through your account.

You must give a valid email address and keep it up to date. We use it to contact you about your account and orders.

3Products and prices

The Site sells digital activation codes. Prices are shown in US dollars (USD) and may change at any time. A price change does not affect orders already placed. Promotions apply only during the period shown.

Stock is limited. Showing a product does not guarantee that it is available.

4Orders and payment

When you place an order, the codes are reserved for you for 10 minutes. If payment is not confirmed in that time, the order is cancelled automatically and the codes return to stock. You can have only one unpaid order at a time.

There is no online payment gateway. Payment is made as described on the order page, and an administrator confirms it manually. Codes are shown to you only after payment is confirmed. Your order is not complete until we confirm your payment.

Bank charges, transfer fees and currency conversion costs are your responsibility.

5Delivery of codes

After payment is confirmed, the codes appear on the order page of your account, where you can copy or download them. Treat the codes as confidential until you deliver them to your own customers.

You are responsible for storing the codes safely. We record when codes are viewed or downloaded.

6No refunds or replacements

Activation codes are digital goods that cannot be returned. All sales are final: we do not give refunds and we do not replace codes once an order has been paid and the codes have been delivered to you.

Please check your order carefully before you pay. Unpaid or expired orders are cancelled without charge. This does not limit any right you have under the law that applies to you.

7Acceptable use

You agree not to: use the Site unlawfully; attempt to access other accounts or the back office; probe, scan or overload the Site; use automated tools to collect data; publish codes publicly; or resell codes in a way that breaks the rules of the product’s provider or of any marketplace you sell on.

You are responsible for complying with the terms of the products you resell and with the laws that apply to your business.

8Intellectual property

The Site, its design and its content belong to us or our licensors. Product names, logos and trademarks belong to their owners. Nothing in these terms gives you any right to use them except as needed to resell the products you buy.

9Availability

We aim to keep the Site available but do not promise uninterrupted service. We may change, suspend or stop any part of the Site for maintenance or other reasons.

10Limits of liability

The Site and the codes are provided “as is”. We are not responsible for the behaviour of third-party products, services or platforms, or for losses caused by your delay, error or loss of codes.

To the extent the law allows, our total liability to you for any claim is limited to the amount you paid for the order the claim relates to, and we are not liable for indirect or consequential loss, loss of profit or loss of business.

11Suspension and termination

We may suspend or end your access immediately if we believe these terms have been broken, if there is a security risk, or if the law requires it. You may stop using the Site at any time and ask us to close your account.

12Changes to these terms

We may update these terms. The date at the top shows the latest version. Continuing to use the Site after a change means you accept the new terms.

13Governing law

These terms are governed by the laws of the Hong Kong Special Administrative Region. The courts of Hong Kong have exclusive jurisdiction over any dispute, unless the law of your country gives you a right to go elsewhere.

14Contact

Questions about these terms: contact@muonic.ltd